Maintenance Notice

As part of our ongoing efforts to improve our service quality, we will upgrade our system.

Our ATM card services will be suspended on two Sundays, 10th October, 2021 and 17th October, 2021 from 03:00 to 06:00 (Macau time) for service enhancement.

We apologise for any inconvenience caused. Please click here for details of the maintenance schedule.

New Cheque Book with QR Codes

Following a guideline issued by the Monetary Authority of Macao, cheque clearing automation using QR codes is to be adopted by all banks in Macau on 1^st January, 2021. From that date onwards, you are advised to use the new type of cheques with QR codes, although pre-QR code cheques of BEA Macau Branch will remain valid. You can apply for a new chequebook with QR codes through Cyberbanking or Mobile Banking, or simply apply at the main BEA Macau Branch or any sub-branch. In order to allow sufficient time for chequebook processing, please be reminded to apply at your earliest convenience.

For further information and assistance, please call our Customer Service Hotline on (853) 2833 5308.

ATM Card Services

For security reason, overseas ATM cash withdrawals in any amount have to set up with SMS alert function. For your protection, please ensure your mobile is switched on and can receive overseas ATM cash withdrawal alerts when abroad.

In order to protect customers’ security, our Bank’s ATM Card’s cash withdrawal and point of sale services will be temporarily suspended in six overseas countries until further notice. Please click here for more details. We apologise for any inconvenience caused.

For security reasons, please safeguard your ATM card properly and change your PIN regularly. In case of any actual or suspected unauthorised use of your ATM card, please inform any branch/sub-branch of BEA Macau immediately, or call the ATM Card Services Hotline on (853) 8598 3636.

23^rd May, 2019

BEA Appoints Co-Chief Executives