Corporate Banking
Account Services
Cyberbanking
- Cyberbanking
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- Maintenance Schedule
To provide the highest level of service quality, we perform weekly system maintenance. Cyberbanking and ATM card (the ATM card cannot be used in JETCO ATMs) services are therefore unavailable from 3:00 am to 6:00 am on Sundays and Mondays.
Due to an upgrade in our Branch’s Core Banking System, the following services will be unavailable during the specified period.
| Date and Time (Macau time) | Services to be Suspended |
|---|---|
| 30 October 2026 (Friday) 6:00 pm to 3 November 2026 (Tuesday) 9:00 am |
Cyberbanking, Mobile Banking and ATM Card Services (including interbank transfer via ATM) |
If you require any assistance, please visit our Branch, or call customer service hotline on +853 2833 5308 or +853 8598 3688 (24-hour service).
Note: The Bank will never request personal information, bank account numbers or password via telephone, email, SMS or any social media links. Please remain vigilant against fraud and suspicious messages regarding system upgrades.
The Bank reserves the right to change its maintenance schedule without prior notice.
In order to protect customers’ security, our Bank’s ATM Card’s cash withdrawal and point of sale services will be temporarily suspended in the below six countries until further notice.
Thank you for your attention and we apologise for any inconvenience caused.
