The Bank of East Asia

Personal Banking

Maintenance Schedule

To provide the highest level of service quality, we perform a weekly system maintenance. Cyberbanking, ATMs and ATM card (the ATM card cannot be used in all BEA ATMs and JETCO ATMs) services are therefore unavailable from 3:00 a.m. to 6:00 a.m. on Mondays.

The services listed below will be unavailable during the following periods.

 Date and Time Services to be Temporarily Suspended 
 01:00 to 04:00 on 14th June, 2020 (Sunday) Cyberbanking, Securities Cybertrading, Mobile Banking, ATMs and ATM card services
 03:00 to 06:00 on 28th June, 2020 (Sunday) ATMs and ATM Card services

The Bank reserves the right to change its maintenance schedule without prior notice.

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In order to protect customers’ security, our Bank’s ATM Card’s cash withdrawal and point of sale services will be temporarily suspended in the below six countries until further notice.

  • Malaysia
  • Thailand
  • Indonesia
  • Russia
  • Poland
  • Egypt

Thank you for your attention and we apologise for any inconvenience caused.