The Bank of East Asia

Personal Banking

Maintenance Schedule

To provide the highest level of service quality, we perform a weekly system maintenance. Cyberbanking, ATMs and ATM card (the ATM card cannot be used in all BEA ATMs and JETCO ATMs) services are therefore unavailable from 3:00 a.m. to 6:00 a.m. on Mondays.

The services listed below will be unavailable during the following periods.

 Date and Time Services to be Temporarily Suspended 
 01:00 to 04:00 on 14th June, 2020 (Sunday) Cyberbanking, Securities Cybertrading, Mobile Banking, ATMs and ATM card services
 03:00 to 06:00 on 28th June, 2020 (Sunday) ATMs and ATM Card services

The Bank reserves the right to change its maintenance schedule without prior notice.


In order to protect customers’ security, our Bank’s ATM Card’s cash withdrawal and point of sale services will be temporarily suspended in the below six countries until further notice.

  • Malaysia
  • Thailand
  • Indonesia
  • Russia
  • Poland
  • Egypt

Thank you for your attention and we apologise for any inconvenience caused.